Duck&Hedges Ltd is a proud and full member of The National Federation of Property Professionals

What is NFOPP?:

The National Federation of Property Professionals and its divisions have a combined membership of just under 14,000.

The NAEA and ARLA are the UK’s leading professional bodies in the sales and letting sectors of the property market.

Our over-arching aim is to promote the highest standards of professionalism and integrity among those working within the property industry, and to encourage members of the public to proactively seek out our members when involved in any kind of property transaction.

The Federation is the awarding body, via the QCA, for a number of Examinations and Diplomas, in addition to which some 250 short courses are run each year covering a wide range of subjects. It also holds a number of specialist conferences and forums throughout the year.

Duck&Hedges Ltd is a proud and full member of The Association of Residential Letting Agents

What is ARLA?:

The Association of Residential Letting Agents, ARLA, is the only professional body that is solely concerned with the self-regulation of letting agents and for nearly 25 years has been actively promoting the highest standards across every aspect of residential lettings and management in the Private Rented Sector.

ARLA is viewed by government, consumer groups, academia, think tanks and the media as the leading voice in the industry. ARLA members are seen as being at the forefront of the Private Rented Sector, ready, willing and able to comply with existing and anticipated government legislation.

ARLA members successfully create, on average, over a quarter of a million new tenancies a year as well as arranging the renewal or extension of thousands more of existing tenancies every month.

Why Should A Landlord Or Tenant Seek Out An ARLA Member?:

Probity and Protection - ARLA leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership.

ARLA members are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property. There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients’ money; the mandatory ARLA Client Money Protection Bonding Scheme; Professional Indemnity Insurance; Dealing with Complaints and Disciplinary Procedures.

ARLA members are required to employ a minimum of at least one member of staff, in any office, who holds a suitable industry qualification, recognised by the Association.

ARLA keeps it members up to date with changes in legislation and provides wide-ranging training and guidance to help members understand and interpret all aspects of letting and managing a property.